Safe Streets USA an ADT Authorized Provider vs Vivint Home Security Comparison
Safe Streets USA an ADT Authorized Provider Overview
With over 150 years of home security under their belt, ADT is a true innovator of the business, few home security companies hold the weight that Safe Streets USA an ADT Authorized Provider holds in this field. Founded in 1841 this company has been servicing its customers excellently through the years. When Edward Calahan founded the company he had a vision that everyone could be safe in their own homes and today it’s exactly what we see. Today the American District Telegraph Company has over 5 million customers that they serve proudly. While many security companies have come and gone, Safe Streets USA an ADT Authorized Provider has become an authority that will be here for a very long time.
Vivint overview
Vivint Smart Homes was founded by Keith Nellesen and Todd Pedersen in 1999 and quickly took off to be one of the most well-known security companies in the USA and Canada. Servicing over 1.4 million customers they have maintained a level of quality that isn’t always seen in the security world, although a newer company they have made a big impression with their customers. In fact, in 2017 they were named one of the 50 most innovative companies by “Fast Company.” Another great fact about this company is that in 2015 the CEO appeared on the widely popular TV show Undercover Boss.
Comparing the two Security Services
These two giants have truly made an impact in the home security sector. Home security is nothing to be taken lightly especially in the world that we live in today. Burglary has become a much bigger worry, and we need to keep ourselves and our families safe. A well-trusted name to have watching over us is truly something of comfort. So, when we compare Safe Streets USA an ADT Authorized Provider, and Vivint side by side who reigns supreme? Which company has better services and technology? Let’s take a closer look at these two giants and see how they fare.
Features and Technology
Safe Streets USA an ADT Authorized Provider
Safe Streets USA an ADT Authorized Provider has been a trusted name in the game for a very long time and surely they provide a nearly endless amount of features and technology. Due to their high-quality Safe Streets USA, an ADT Authorized Provider can be a bit pricey but when you experience their services you’ll know why. Offering home automation, remote access, smart detectors, and much more; they have all your needs covered.
Some best Safe Streets USA, an ADT Authorized Provider features and technology include:
- All-day and all night monitoring
- Environmental monitoring
- Motion sensors for your pets
- Cellular and landline systems
- Home automation
- Security access through the handy mobile app.
Vivint
When it comes to Vivint it’s all about the wireless system. Other big names in security also solely have wireless but, Vivint has excelled with this technology. Their wireless technology is virtually unmatched, they have smart technology down to a science. Some services they provide are home automation as they are one of the leaders, voice recognition, video cameras, and many more options to choose from.
Some best Vivint features and technology include:
- Video Door Bell – which allows you to speak and view your visitors through an app from anywhere
- Customizable Remote
- Video Cameras for motion detection
- Home Automation that’s Voice-Activated
- Element Thermostat
- Smart Locks
- Controller for your garage door
Who has better Features and Technology?
Both Safe Streets USA an ADT Authorized Provider and Vinint offer great features and technology to their customers. If we take a closer look at what they both offer the technology is far ahead of the competition as a whole. For this category especially it’s a tie due to the number of features both companies offer.
Quality of Equipment
Safe Streets USA an ADT Authorized Provider
Safe Streets USA an ADT Authorized Provider only offers top-quality equipment at a very decent price. With years of experience, Safe Streets USA an ADT Authorized Provider has not only been perfecting its equipment but has also been revolutionizing the way things function and operate, which is a true sign of their longevity in the security world. Safe Streets USA an ADT Authorized Provider has also been very strategic with whom they’ve partnered over the years; collaborations with General Electric and Honeywell have benefited them immensely.
Vivint
Vivint provides a high-quality product when we consider all the equipment they offer it’s a true testament to how well they operate to be able to give all their customers 100% all the time. Their products do have a higher price tag compared to other giants, but they back it with a stellar product.
Whose Equipment is of better quality?
Both Safe Streets USA an ADT Authorized Provider and Vivint have an amazing quality of products but due to its longevity, the winner has to be Safe Streets USA an ADT Authorized Provider. For this category, experience has the edge and Safe Streets USA an ADT Authorized Provider has 150 years under the belt.
Emergency Connections
Safe Streets USA an ADT Authorized Provider
Safe Streets USA an ADT Authorized Provider mostly offers cellular-based packages for their premium packages, this type of connection is overall the most reliable compared to other forms of connection. ATD also offers a landline system to those that live in remote locations, they do their best to service everyone
Vivint
Vivint is a 100% wireless-based company through and through and has become an authority in the home security sector; they know how wireless works.
Who has better Connections?
Both Companies provide phenomenal cellular-based packages in their own right. Although Vivint has stunned everyone with their ingenuity, the winner for this category has to be Safe Streets USA an ADT Authorized Provider. What Safe Streets USA an ADT Authorized Provider does so well, is not only service the ones that have access to cellular connections, but they also service customers in remote areas.
Customer Service
Safe Streets USA an ADT Authorized Provider
Safe Streets USA an ADT Authorized Provider has a great name when it comes to their customer service and over the years they’ve acquired an A+ BBB rating. Honestly speaking though you don’t survive 140 years in a part “customer service” business without proving excellent service to your customers,
Vivint
When the company started Vivint didn’t have a good name in terms of its customer service but those years are long gone, and they have come a long way. Although they don’t have an A+ BBB rating their customer service is incredible. Their customers and partners speak very highly about their services. It’s quite incredible how they’ve been able to do a 180 since their inception.
Whose Customer Service is better?
Safe Streets USA an ADT Authorized Provider is the obvious winner for very clear reasons but, this isn’t a discredit to Vivint and what they’ve been able to accomplish with their customer service in such a short time.
Security Equipment
Both Safe Streets USA an ADT Authorized Provider and Vivint are leading security companies; it’s necessary to appraise which type of security equipment and gadgets are offered by each of them to judge their competence.
Vivint
Vivint may seem to be an amateur when compared to Safe Streets USA an ADT Authorized Provider’s long experience in the security segment; however, Vivint has managed to introduce many innovative products in the security industry, which has impressed many.
Some of its fantastic equipment includes:
- Skycontrol Panel (It even has features like presenting Weather updates and forecasts.)
- Doorbell camera (The doorbell camera sends you a notification on your smartphone. You can even answer your door when you are not actually at home, thanks to the interactive communication technology.)
- Ping Camera
- Element Thermostat
- Outdoor Pro Camera
The company, along with in-house development, has also collaborated with top manufacturers to offer high-quality security equipment. They have very competitive features and involve artificial intelligence technology to make your home more secure. Most of the Vivint equipment is compatible with third-party products like Google Home and Amazon Echo.
Safe Streets USA an ADT Authorized Provider
This Security Giant has always tried to keep an edge with high-quality security devices. Safe Streets USA an ADT Authorized Provider may be quite an old corporation, but it strives to bring advancements in its security devices.
These include:
- Entryway Sensors
- Control Panel
- Security Camera
- Smart Lock system
However, they still lack the cutting-edge innovation that Vivint has attained with its equipment.
Which brand has the higher-end equipment?
Vivint takes a point here because of its futuristic devices and technology, which slightly overpower Safe Streets USA an ADT Authorized Provider’s equipment.
Monitoring Options
A high level of professional monitoring is crucial for judging any security company’s service quality. Both Safe Streets USA an ADT Authorized Provider and Vivint provide excellent professional tracking to ensure your home is always secure.
Vivint
Vivint provides Home environmental as well as video monitoring services at very affordable rates. It does not outsource its monitoring services to other parties and has its team of professionals to manage all monitoring needs. This makes its monitoring facilities very reliable.
You get the home environmental monitoring service in its Smart Security package for $38.99 per month while an additional video monitoring option in its Smart Home service for just $39.99 per month.
Safe Streets USA an ADT Authorized Provider
Safe Streets USA an ADT Authorized Provider also provides professional 24/7 monitoring services. You get its home environmental monitoring facility in all levels of packages starting from the traditional plan, which costs $26.99 per month. Video Monitoring is available in the control and video packages, which cost $59 and up, per month. It also employs an experienced team of personnel to run its monitoring services smoothly.
Which company monitors better?
Both the companies have consistently deployed high-quality round-the-clock monitoring services. Safe Streets USA an ADT Authorized Provider and Vivint together share the winning point in this category.
Home Automation
Home automation is another aspect taken into consideration as the quality of automation facilities will ultimately affect the quality of security. The two contenders offer advanced home automation choices in their premium security plans.
Vivint
The company’s smart home automation system aims at the Control, Comfort, and Convenience of its customers. It provides smart home features like Garage door control, Element Thermostat control along with compatibility with smart home devices by reputed companies like Philips, Google, and Amazon. Vivint also provides smart equipment for other manufacturers like Nest and Kwikset.
Safe Streets USA an ADT Authorized Provider
Safe Streets USA an ADT Authorized Provider also aims to provide an excellent integration of security and smart home technology. It also has almost all the automation options like Light bulb controls, smart Thermostat regulator, and Automatic Garage door control. Safe Streets USA an ADT Authorized Provider has also collaborated with Nest and Amazon to provide smart security devices.
Who automates your home in a smarter way?
The two security giants have very similar automation plans; however, Vivint has managed to win due to its smart-home-focused security products, which are highly compatible with various other smart home equipment in the market.
Installation
Every customer appraises the time and efforts required in the installation of the security system to judge the company’s overall services. Both companies provide a security system that needs professional installation.
Vivint
Its team of SmarthomePros does the installation of Vivint’s systems. The professionals are certified to install the security system properly, depending on the needs of your house. The cost of installation begins at around $49.99.
Safe Streets USA an ADT Authorized Provider
Like Vivint, even Safe Streets USA an ADT Authorized Provider needs professional installation for its devices. Safe Streets USA an ADT Authorized Provider has a team of technicians along with outsourcing the service to third parties who are trained to install the system smoothly. The installation fees vary from $99 to $199 as per the scheme you select.
Who has managed to simplify the task of installation?
Both the companies are fixated on professional installation, which leads to a tie. They need to initiate a new DIY installation package soon.
Value and Cost
One of the most crucial factors for a customer while choosing any product is the price he has to pay to acquire it. Customers want to derive the highest possible value from the products they invest in.
Vivint
Vivint offers four main security packages:
- Home Security
- Smart home control
- Video security
- Smart complete
They also provide a customization option where you can select the facilities and equipment that you require. The plans start at around $29.99 per month. However, the total cost depends on the devices and facilities you choose. However, it may go up to hundreds of dollars.
Safe Streets USA an ADT Authorized Provider
It provides plans starting from the range of $36.99, with a monitoring service. Safe Streets USA an ADT Authorized Provider has three main packages
- Traditional plan
- Control plan
- Video security plan
All the plans include entry-level sensors, alarms, 24/7 monitoring, and app control. Advanced features are available in the higher plans.
Which company’s services are priced more appropriately?
Safe Streets USA an ADT Authorized Provider seems to have an edge in this arena as it has suitably determined packages and rates for every facility. In the case of Vivint, you do possess the option to choose whatever device you want, but you may end up paying a high hidden cost.
Contract terms
Another critical category to evaluate a company is the Contractual requirements required to be met by the customers to avail of the service.
Vivint
The company has shown a different approach in its contractual terms. In the case of installment payments on a periodical basis, the contract duration is quite long. It ranges from 42 months to 60 months. You can avoid a long-term agreement if you make a full upfront payment.
Safe Streets USA an ADT Authorized Provider
Safe Streets USA an ADT Authorized Provider needs its customers to sign up for 2 years to 3 years of contracts. The company does not charge any high upfront fees. It also offers an amazing money-back period of 6 months, which is currently the most impressive in the market. But do keep in mind to check the conditions for return in the guarantee period.
Which company has managed to lure more people with its contractual terms?
Safe Streets USA an ADT Authorized Provider takes this point with a shorter contract duration than Vivint and a great money-back offer.
What is better Safe Streets USA & ADT or Vivint in Austin?
This was a tight race but the winner had to be Safe Streets USA an ADT Authorized Provider, not by a big margin but they do reign as the winner for this comparison. The 140 years experience definitely shows in their customer service, technology, and quality.